Refund policy

My work is made to order, so we cannot accept returns. However if your print is damaged in transit, or in the very unlikely event that it arrives with a defect, we will replace it.

You can always contact us for any return question at jensen@jensendean.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If a print gets damaged in transit we will replace it. We will ask for some images or video of the damage so we can supply this to the shipping service to cover the insurance.